Online health consultations let you speak with a healthcare professional from home, work or wherever you are. They save travel time and make follow-ups easier, especially for busy families.

Prepare your space

  • Find a quiet, private spot with good lighting.
  • Check your device, internet connection, camera and microphone beforehand.
  • Keep a notepad nearby to write down advice and next steps.

Prepare your questions

Write down your symptoms, when they started and anything that makes them better or worse. List your medicines and supplements, and put your most important questions first.

Clear information leads to clear answers, even through a screen.

During the session

Speak openly, ask for explanations in plain language and repeat back what you heard to make sure you understand the plan.

Know when to visit in person

Some concerns need a physical examination. Your healthcare professional will let you know when an in-person visit is the better choice. In an emergency, always seek urgent care right away.

This article is for general education only. Please seek medical advice about your personal health concerns.